Privacy Policy pus888 — Your Personal Data Protection

1Introduction and Scope of Privacy Policy

Pus888 is an online entertainment platform operating under the pus888 brand, accessible via the website pus888.onl and a mobile app available for download. We greatly value the trust you place in us when registering and using our services, and we take the responsibility of protecting your personal data very seriously.

This Privacy Policy is designed to give you a clear and comprehensive overview of how pus888 handles your personal information — from the moment you first visit our website to your active use of the platform as a registered member. We want to ensure you are always informed and comfortable with how your information is managed.

This policy is written in plain language rather than confusing legal jargon. We believe you deserve to understand your rights clearly. If any section is unclear or you have further questions, the pus888 support team is available to assist you 24/7 via live chat on our platform.

This Privacy Policy should be read together with Terms and Conditions pus888 and Responsible Gaming Policy us, all of which together form the entire agreement between you and pus888.

2Types of Personal Data We Collect

Pus888 collects various types of information depending on how you interact with our platform. Below is a detailed explanation of the data categories we collect:

The data you provide directly during registration is the most important, as it is used to verify your identity (the KYC process) and confirm that you meet the minimum age requirement of 18 years to use the pus888 platform. This KYC process is also a standard industry compliance requirement to prevent money laundering and financial fraud.

3Purpose of Data Collection and Use

Pus888 uses collected personal data solely for lawful and clearly stated purposes. The following are the primary purposes for which your data is used:

• Account Management: Creating, managing, and maintaining your member account, including registration processing, identity verification, and secure login management.
• Transaction Processing: Processing deposits, withdrawals, and all other financial transactions quickly and securely via supported payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost.
• Legal Compliance (KYC/AML): Meeting customer identity verification (Know Your Customer) and anti-money laundering (Anti-Money Laundering) requirements mandated by industry regulations.
• Fraud Detection: Monitoring account activity to detect and prevent unauthorized access, financial fraud, multiple account usage, and any activity that violates pus888's terms of service.
• Service Improvement: Analyzing platform usage patterns in aggregate and anonymized form to better understand member needs and continuously improve the user experience.
• Service Communications: Sending important notifications regarding your account, security updates, transaction alerts, and service information you need to know.
• Marketing (With Consent): Sending promotional information, bonus offers, and the latest pus888 news only to members who have given explicit consent to receive marketing communications.
• Customer Support: Providing effective technical assistance and customer support, including resolving complaints and inquiries using communication history records.

4Data Sharing with Third Parties

Pus888 respects your privacy and does not share your personal information indiscriminately. However, there are limited situations where sharing data with certain parties is necessary to enable us to deliver quality services and comply with the law:

• Payment Providers: Required transaction information is shared with approved payment service providers such as banks and e-wallet operators solely to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
• Technical Service Providers: Technology companies that assist pus888 in platform operations (such as cloud service providers, analytics and cybersecurity providers) may have limited access to certain data. They may only use that data for purposes specified by pus888 and are bound by data protection agreements.
• Regulatory Authority: pus888 will disclose personal information to government authorities, regulatory bodies or law enforcement agencies when required by applicable law or a valid court order.
• Fraud Prevention: In cases suspected of involving serious fraud or criminal activity, relevant information may be shared with the appropriate authorities to assist with investigations.

Every third party that receives personal data from pus888 is required to uphold the same data protection standards we practise, and they are not permitted to use that data for any purpose other than those specified in their service agreement with pus888.

5Data Security and Protection Measures

Pus888 continuously invests in sophisticated cybersecurity infrastructure to protect members' personal data from unauthorised access, disclosure, alteration or destruction. Key security measures we practise include:

• Encryption of Data in Transit: All communications between your browser or app and pus888's servers are secured by TLS 1.3 protocol with AES-256 encryption. This means any data transmitted cannot be read by anyone attempting to intercept it.
• Encryption of Data at Rest: Sensitive data such as passwords, financial details, and identification numbers are stored in encrypted form using industry-standard encryption algorithms. Your password is never stored in plain text.
• Firewall and Intrusion Detection System: pus888 servers are protected by multi-layered firewalls and an intrusion detection and prevention system (IDS/IPS) that monitors network traffic in real time to identify suspicious activity.
• Two-Factor Authentication (2FA): pus888 provides a 2FA feature for all member accounts as an additional layer of security. We strongly encourage all members to enable this feature to protect their accounts.
• Regular Security Audits: The pus888 platform undergoes regular penetration testing and security audits by independent cybersecurity experts to identify and address any vulnerabilities that may exist.
• 24/7 Monitoring: The pus888 IT security team continuously monitors systems around the clock to detect and respond swiftly to any security incidents that may arise.

6Cookies, Tracking Technologies & Analytics

Pus888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as maintaining your login session, account security, and transaction processing. Without them, the platform cannot function properly. These cookies cannot be disabled.
• Preference Cookies: These cookies save your preferences such as preferred language, display settings, and favorite games so your experience on pus888 is smoother and personalized every time you log in.
• Analytics Cookies: We use analytics data collected through these cookies to understand how members interact with our platform — which pages are most popular, common navigation paths, and where users encounter difficulties. This data is used in aggregate and without personally identifiable information for platform improvement purposes.
• Security Cookies: These cookies help us detect unusual activity during your session — such as login attempts from different locations within a short period — to protect your account from unauthorized access.

You can manage cookie settings through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the pus888 platform and your gaming experience. For guidance on managing cookies in your browser, please refer to your browser's help documentation.

7Data Retention Period

Pus888 does not retain your personal data longer than necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. The following is a general guide to data retention periods:

• Active Account Data: For the duration your account is active and for a reasonable period after closure, for legal compliance purposes and resolution of any outstanding disputes.
• Financial Transaction Records: At least 7 years from the date of the transaction, in accordance with standard financial record-keeping requirements and applicable anti-money laundering laws.
• KYC Documents: Throughout the active account period and at least 5 years after account closure, in line with industry-standard KYC compliance requirements.
• Support Communication Records: Up to 3 years after the last communication, for reference and dispute resolution purposes.
• Analytics and Log Data: Technical log data is typically retained for 90 days, while aggregated analytics data that contains no personally identifiable information may be kept longer for long-term trend analysis purposes.

When the retention period expires or when data is no longer required, pus888 will delete or destroy that data securely using deletion methods that ensure the data cannot be recovered.

8Your Rights as a Data Owner

As a pus888 member, you have important rights regarding your personal data. pus888 is committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact the pus888 support team via live chat or submit a written request to our email. We will process your request within 30 business days. For more complex cases, this period may be extended with written notice to you. pus888 will not charge any fee for reasonable requests relating to your data rights.

9Children's Privacy and Protection of Young Persons

Pus888 is an entertainment platform that strictly for individuals aged 18 and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.

The pus888 registration process is carefully designed to ensure that only eligible adults can create an account, including age verification requirements during the KYC process. Should pus888 discover that a child's personal data has been collected inadvertently, we will take immediate action to delete that information and close the account in question.

10Amendments to This Privacy Policy

Pus888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements or platform improvements. When significant amendments are made, pus888 will notify you through the following means:

• A clear notice on the pus888.onl homepage for a minimum of 14 days
• Email notification to all registered members with an active email address in our system
• In-app notification on the pus888 mobile app when you open the application for the first time after the amendment takes effect

The "Updated" date shown at the top of this page reflects the most recent date this Privacy Policy was reviewed. Your continued use of the pus888 platform after the amendment's effective date constitutes your acceptance of the latest version of this Privacy Policy. If you do not agree with the amendments, you have the right to close your account and request deletion of your personal data by contacting our support team.

We recommend you review this page periodically to ensure you are always aware of how pus888 protects your personal information.

11How to Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how pus888 handles your personal data, we welcome you to reach out. Our data protection team is ready to assist:

• Live Chat: The fastest way to get a response — available 24/7 directly on the pus888 platform
• Support Email: [email protected] — for written enquiries requiring documentation or detailed information
• Response Time: General inquiries are answered within 24 hours; personal data requests are processed within 30 business days

When contacting us regarding a data request, please provide your pus888 account username and clear details of your request so we can process it more quickly and accurately. All communications relating to personal data are handled confidentially and only by authorised staff.

Pus888 is committed to resolving every privacy-related inquiry and complaint in a fair, transparent manner and within a reasonable timeframe. Your satisfaction and trust are our priority.